Great attitude and service when on the phone. The issues is....this is the 2nd time they said they would call me back to discuss services. I never hear back from them. Hoping i can find another service company in the area. *****Update, I appreciate the owner responding to my review. Taking ownership of customer service is one of the most important responsibilities in business.
October 2023
We arranged for National Exterminator to treat an elderly relative's house that was infested with roaches in all the rooms. Their technician was very thoughtful and understanding of the situation and did a comprehensive evaluation and treatment. Due to our (probably unreasonable) expectations, he returned after two weeks and applied additional treatments (at no additional cost!).After 5 months of regular treatments and dwindling infestations, the house is bug-free. The regular technician comes monthly, on time and is completely professional and effective. We feel extremely lucky to have found National Exterminators and will continue to have them keep the house treated.
June 2023
Fast response and a job well done! My issue was a huge underground yellow jacket nest so I was elated they took care of it sooner then later. Friendly fast and professional service. Will definitely use them again!
Great attitude and service when on the phone. The issues is....this is the 2nd time they said they would call me back to discuss services. I never hear back from them. Hoping i can find another service company in the area. *****Update, I appreciate the owner responding to my review. Taking ownership of customer service is one of the most important responsibilities in business.
We arranged for National Exterminator to treat an elderly relative's house that was infested with roaches in all the rooms. Their technician was very thoughtful and understanding of the situation and did a comprehensive evaluation and treatment. Due to our (probably unreasonable) expectations, he returned after two weeks and applied additional treatments (at no additional cost!).After 5 months of regular treatments and dwindling infestations, the house is bug-free. The regular technician comes monthly, on time and is completely professional and effective. We feel extremely lucky to have found National Exterminators and will continue to have them keep the house treated.
Fast response and a job well done! My issue was a huge underground yellow jacket nest so I was elated they took care of it sooner then later. Friendly fast and professional service. Will definitely use them again!