Crestwood Optical

Jul 2022

I discovered Crestwood Optical using Yelp and Washington Consumer's Checkbook. Crestwood Optical has numerous outstanding reviews on both consumer rating platforms. I initially thought Crestwood Optical was another optical retail outlet that I had previously visited in Manassas, but I was incorrect. I was also considering visiting another optical retail outlet in Haymarket, but they had draconian COVID protocols; e.g. you had to wait in your vehicle until they came out to bring you into the office; no thank you. I was pleasantly surprised that Crestwood Optical didn't require a face diaper while in their store. Melissa Stringfellow, the store owner, greeted me a short time after I entered the store. Crestwood Optical has a nice selection of eyewear and Melissa was outstanding in helping me choose a pair of frames that fit my face style. She was also very knowledgeable about the differences between progressive lenses and traditional multi-focal lenses. The frames and lenses that I ended up purchasing came with an assembly defect. It took me two separate trips to get the defect remedied to my satisfaction, but on both occasions, both Melissa and George (?) were very accomodating and willing to do what it took to make me happy. Crestwood Optical doesn't accept eyecare insurance, but you will not need it because the prices are lower than what you'll typically find in other optical retail outlets. For the price that I've paid for one pair of frames and progressive lenses in the past, I was able to purchase one pair of frames with traditional multi-focal lenses and I had progressive lenses in an old pair of frames replaced with new multi-focal lenses. Crestwood Optical is now my preferred optical retail outlet and I plan on continuing to use them.

Nov 2021

I have been doing business with Crestwood Optical since they opened way back in the day !! Eric and Melissa are the best !! The price was so much better than the big chains. The personal service you receive is amazing !! I'm a customer for life !!

Apr 2021

Wonderful optician owner who is extremely knowledgeable. She was very helpful in properly designing and fitting my glasses. Many options were offered. She has more choice and much lower prices as well as better value than the large chains. I highly recommend this optician and store!