Called to report that our heat was out at 4PM. Andrew called us (after hours) to tell us we would hear from dispatcher early AM to tell us when a crew could come out. Mark called at 7AM to tell us that our crew was en route. Curtis and Jose arrived at 8AM, diagnosed the problem immediately, drove to Sterling and back with the new part and installed it in 15 minutes. They checked to be sure it was working and were on there way. Once again, Comfort Professionals were responsive, courteous, professional and competent. Happy to recommend themServices: HVAC system repair
February 2023
I am very appreciative of Andrew's politeness, professionalism, and technical knowledge! He was right on time this morning, and he clearly explained the potential cost of repairs so that there were no surprises. Andrew quickly diagnosed the issue of frayed wires within my HVAC unit, and the repair was done very efficiently and with minimal cost. I won't hesitate to call on Comfort Professionals for future needs!Services: A/C system repair
February 2023
This winter my HVAC system stopped functioning properly. I spoke with Mark Jenkins at Comfort Professionals and he sent a technician to my home who discovered some safety issues that resulted in my need for a new heat pump system. Mark provided a quote that was fair and answered all of my questions and concerns. Mark also honored their proposal price while allowing me to get my finances in order to proceed with the purchase. I would highly recommend Mark Jenkins and the Comfort Professionals TEAM who were wonderful throughout the entire process. They showed up on time, removed the old system, installed new system and were a pleasure to work with.Sincerely, Laura WooldridgeService: Heating... read full review
Called to report that our heat was out at 4PM. Andrew called us (after hours) to tell us we would hear from dispatcher early AM to tell us when a crew could come out. Mark called at 7AM to tell us that our crew was en route. Curtis and Jose arrived at 8AM, diagnosed the problem immediately, drove to Sterling and back with the new part and installed it in 15 minutes. They checked to be sure it was working and were on there way. Once again, Comfort Professionals were responsive, courteous, professional and competent. Happy to recommend themServices: HVAC system repair
I am very appreciative of Andrew's politeness, professionalism, and technical knowledge! He was right on time this morning, and he clearly explained the potential cost of repairs so that there were no surprises. Andrew quickly diagnosed the issue of frayed wires within my HVAC unit, and the repair was done very efficiently and with minimal cost. I won't hesitate to call on Comfort Professionals for future needs!Services: A/C system repair
This winter my HVAC system stopped functioning properly. I spoke with Mark Jenkins at Comfort Professionals and he sent a technician to my home who discovered some safety issues that resulted in my need for a new heat pump system. Mark provided a quote that was fair and answered all of my questions and concerns. Mark also honored their proposal price while allowing me to get my finances in order to proceed with the purchase. I would highly recommend Mark Jenkins and the Comfort Professionals TEAM who were wonderful throughout the entire process. They showed up on time, removed the old system, installed new system and were a pleasure to work with.Sincerely, Laura WooldridgeService: Heating... read full review