“From the moment I contacted Collins to inquire about replacing our windows, their attention to customer service, integrity and knowledge set them apart. Due to unforeseen circumstances, I had to cancel my inital appointment a couple of times, and they were very understanding. Frank came for the initial appointment and was well-versed in explaining the product choices and removal/installation process. I asked Frank many questions and he was very polite, responsive and patient in answering all of my questions, and/or researching to find answers to my questions.
The window installation took place in February. I had concerns about this process in the winter. TC and his crew arrived on the job and quickly had the old windows out and new windows installed. Their attention to detail, craftsmanship and trim work were superior. They removed an old sagging bay window, jacked up the frame and had to do additional carpentry work even as snow was falling down.
The new windows are so easy to clean, our electric bill is lower, the house is so much more quiet, and the pesty little ants that invaded the kitchen every summer never made their way inside this summer.
In March TC and Sam came back and removed the original front porch and replaced it with a new porch, steps and rails. It is a work of art. They repaired damage on a stair that I caused with the mower before they had even completed the job. We can now enjoy the porch and no longer have to deal with annually sanding, replacing pickets and repainting/staining the porch.
It was a pleasure doing business with Collins.“
“The installers were amazing and didn’t waste any time while they were here. Amazing work ethic!“
“Every interaction I have with these people are positive. Used them several times and always do a great job.“
“We called on Monday to have them check a hole in our garage roof. They came yesterday repaired it quickly and just got it done before the storm. We are so grateful for their quick response. Great company.“
Recommended
“I have had K Guard gutters for more than 20 years. Thought I was having problem but it turned out to be a roof problem. I called this AM & within a few hours 2 nice gentleman showed up. One of the young men was most personable & polite service people I have ever dealt with.Thank you K Guard“
“We are so pleased with BTB ---from the estimates to completion of two projects. Brad, the owner, was direct about what needed to be done more urgently and what could wait for five years. He did not try to "upsell" us by any means. Bryan performed high quality and timely work. We highly recommend BTB and will use them again.“