I am a loyal Palm Beach customer since 2016, starting at the Ashburn store and switching to the Leesburg location about five years ago.
I can confidently say that the new manager, Tiffany, is the best manager and employee I have encountered during my time as a member. From the moment I walk in, she greets me with “How are you doing today, Carolyn?” or “What’s up, Carolyn?” This personal touch instantly makes me feel welcomed. Tiffany takes the time to make conversation and genuinely cares about getting to know her customers. It’s refreshing to feel valued beyond just being a customer.
Words cannot describe the level of customer service Tiffany provides here! To me, it’s the little things that count like remembering your name, offering you extra towels, and walking you to the machines for spray tanning. Even when 20 high school girls come in at once for homecoming, she still manages to keep her cool, keep the line moving, while maintaining a positive attitude. I think having a great work ethic and an optimistic mindset is rare these days, so definitely want to acknowledge the experience Tiffany is providing for her guests.
The facility is all around great and the memberships are very affordable. Spray machines are usually broken... read full review
September 2023
Ashley and Ethan at Palm Beach Tan provided exceptional customer service during my recent visit. From the moment I walked in, they greeted me with a warm and friendly welcome, making me feel valued as a customer. They were both knowledgeable about the tanning services and products, and patiently answered all my questions.What stood out the most was their attention to detail. They took the time to understand my tanning preferences and recommended a personalized plan that suited my needs perfectly. Throughout the entire process, their professionalism and enthusiasm were evident, creating a positive and enjoyable experience.Ashley and Ethan's dedication to ensuring... read full review
I am a loyal Palm Beach customer since 2016, starting at the Ashburn store and switching to the Leesburg location about five years ago.
I can confidently say that the new manager, Tiffany, is the best manager and employee I have encountered during my time as a member. From the moment I walk in, she greets me with “How are you doing today, Carolyn?” or “What’s up, Carolyn?” This personal touch instantly makes me feel welcomed. Tiffany takes the time to make conversation and genuinely cares about getting to know her customers. It’s refreshing to feel valued beyond just being a customer.
Tiffany consistently demonstrates... read full review
Words cannot describe the level of customer service Tiffany provides here! To me, it’s the little things that count like remembering your name, offering you extra towels, and walking you to the machines for spray tanning. Even when 20 high school girls come in at once for homecoming, she still manages to keep her cool, keep the line moving, while maintaining a positive attitude. I think having a great work ethic and an optimistic mindset is rare these days, so definitely want to acknowledge the experience Tiffany is providing for her guests.
The facility is all around great and the memberships are very affordable. Spray machines are usually broken... read full review
Ashley and Ethan at Palm Beach Tan provided exceptional customer service during my recent visit. From the moment I walked in, they greeted me with a warm and friendly welcome, making me feel valued as a customer. They were both knowledgeable about the tanning services and products, and patiently answered all my questions.What stood out the most was their attention to detail. They took the time to understand my tanning preferences and recommended a personalized plan that suited my needs perfectly. Throughout the entire process, their professionalism and enthusiasm were evident, creating a positive and enjoyable experience.Ashley and Ethan's dedication to ensuring... read full review