Neu Nails

Sep 2023

..... I saw the reviews and decided to give this spot a try. After getting my services done here I feel so/so about this nail shop. I called and asked if they had time for pedicure (it was around 4:30ish on a Tuesday) I figured it was slow and I could get in and out. When I arrived I told them I called in and I was seated right away. There was a low volume of clientele and a few workers with nothing to do. For me the customer service was again so/so...I'm a new resident of RVA. Coming from the DMV area nail shop there are top tier so I'm use to that warm customer service, top tier nail products & more. Here is was again so/so. As this location looks nice it feels kinda "Dated" in here. I don't know how to feel about this place? It wasn't horrible but it wasn't the best either.... As for my pedicure the lady was very rough in the beginning I was almost scared as she took of dead skin with the sharp materials as several times it felt like she was cutting in my skin! I choice the basic pedicure and she did just that! It felt like she barely was touching my feet at times. (Now this would be the time she could actually be a little more aggressive with items that's not so sharp on my feet) And then AT the end they just put a few sprays of oil on my feet and sent me on my way.... Did I miss something? Do they not put lotion or mEssage oil at the end and rub that in like a mini foot message when they're done in Richmond nail shops? My feet looked good but let's see how long this will last.....

Aug 2023

I recently had the pleasure of visiting Neu Nails, and I must say that it was an absolutely delightful experience! From the moment I stepped into the salon, I was greeted with warmth and a friendly smile, instantly making me feel at ease. The positive atmosphere and attention to detail at Neu Nails truly set it apart from other nail salons I have been to.

First and foremost, the cleanliness of the salon is impeccable. The entire space is immaculate, and the strict adherence to hygiene practices gave me great peace of mind. The staff at Neu Nails is not only highly skilled but also committed to maintaining a hygienic environment, ensuring the safety and well-being...read full review

Jun 2023

I recently had the pleasure of visiting Neu Nails, and I must say that it was an absolutely delightful experience! From the moment I stepped into the salon, I was greeted with warmth and a friendly smile, instantly making me feel at ease. The positive atmosphere and attention to detail at Neu Nails truly set it apart from other nail salons I have been to.First and foremost, the cleanliness of the salon is impeccable. The entire space is immaculate, and the strict adherence to hygiene practices gave me great peace of mind. The staff at Neu Nails is not only highly skilled but also committed to maintaining a hygienic environment, ensuring the safety and well-being of their...read full review