About James River Eye, Optometry
James River Eye, Optometry is a highly regarded optometry practice known for its outstanding customer service and warm, welcoming atmosphere. The staff goes above and beyond to make customers feel comfortable and informed throughout the entire glasses-buying process. They demonstrate incredible patience, taking the time to address customers' questions and concerns, and ensuring they feel confident in their decisions. The team's expertise and personalized attention are particularly noteworthy, as they work diligently to understand each customer's preferences, style, and lifestyle to help them find the perfect pair of glasses. The practice also prioritizes creating a comfortable and inviting environment, making the overall experience pleasant and stress-free. Despite some mixed reviews, the majority of customers highly recommend James River Eye, Optometry for its thorough eye exams, friendly and caring staff, and smooth, efficient service.
I have been seeing Dr. McGarry for a long time all the way back to when his practice was on Forest Avenue. He is a great Doctor and has great bedside manners. He always delivers great service and he is super kind. He even asks questions about how my family is doing. In addition, his staff is friendly, approachable, and helpful. The office staff is easy to get in touch with over the phone, which is a huge plus, and something I don't see as often in other Doctors' office. I give my highest review.
I recently had the pleasure of visiting James River Eye, Optometry for my first-ever pair of glasses, and I couldn't be more impressed with the outstanding customer service and warm atmosphere provided by the staff.From the moment I walked through the door, I was greeted with genuine smiles and a friendly demeanor. The staff at James River Eye, Optometry goes above and beyond to make you feel welcomed and comfortable throughout the entire glasses buying process. Their dedication to customer service truly sets them apart.As a first-time glasses wearer, I had numerous questions and concerns about choosing the right frames and understanding the prescription. The team at...read full review
It's not the frames that makes this experience such a positive visit to James River Eye, but the exam was very thorough and the fact that while wearing my glasses, I can't tell I have bifocals!!! Thank you!!!