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Ordered online for the first time. Ordered a big Christmas bow and received 6 mini red and white bows. Everyone makes mistakes even though these bows were completely different. Took it back the next day found the correct bow. Went to CS and the lady didn't see the mini bows on the receipt so she called a team leader. Let me say she was not pleasant. She doesn't smile etc even though I asked her how she was and everything. I was first trying to find the info on the phone where I did the return for receiving the wrong item. She cut me off and she said I just need the order number. I said oh OK and I gave her the order number. That's when she couldn't find the mini bowls on the receipt so she called a team leader. while we were waiting, she said she had to call a team leader because she did not see those bows on the receipt. I'm thinking to myself I know she don't think that I'm bringing back a $2.48 pack of bows for something that cost $4.48 and lying about it. I said all I know is that I receive these bows instead of this one and I just want to receive the right bow. She said well that's not my problem. That's an online order and I have nothing to do with that I'm in the store and she had a big attitude. I said I did not blame you for anything. I know you're just doing your job and it s not your fault I didn't blame you for anything did I? She said I was just letting you know I said well you don't have to do that and I said what is wrong with you. She said nothing. I was just saying we don't have anything to do with online orders. I did cut her off that time and I said I didn't blame you for anything and you need to drop the attitude. She said she didn't have a attitude and I just was quiet after that because I didn't want to go back-and-forth. It was just very unpleasant and I wanted to be done with it. The team leader came. She said they probably just dropped them in there and to give me the other bow no big deal but I wanna tell you just from the first time of ordering something online that woman was so unpleasant and the whole experience was so unpleasant. I would not go back to Cunningham Drive. I didn't realize that I had chose that store anyway I thought it was the one on Jefferson now I see why they only have one and a half stars and I don't ever go there to shop at that particular store because it is really ghetto. Below is the bow I ordered versus the one I received. I ordered the bigger one and receive the smaller ones, but a six pack.
NEVER AGAIN! The lines are all the way back to the doors where you come into the store. People are throwing their items down and walking out. I won't ever be back here. Probably rethink Walmart altogether. Because they foolishly had a self service no one watched and lost money is no reason to make a second stupid decision. How do our leading sales company do such counter productive stupid moves?
Glad it was here. Now have Pepto for an upset stomach. What a joy this is. Heat plus heat=not so good results. This is one busy one. Then again it's a Supercenter, the size of which I cannot believe. Am grateful for the reasonably priced groceries. The check out process was quite fast. Then again it's all about timing. Due to this area lots of fishing equipment. Next time will bring the poles, and stop in here to get supplies. Pricing is good.