Dr. Watts Family Dentistry

Nov 2024

Was suppose to beable to get a lot of my needed dental work done before end of year because I ened up going to ER on 11/ 12 while at the their office for deep cleaning it didn't happen called next morning and they had no appointments till June and they had me set up appointments with a specialist the week before to look to see who needs to do the root canals to which they didn't no tge date that could happen which is 11/25 so how could the tell me back in11/6 they would be able to get allt done before end of year what a joke yheu are

Sep 2024

Takes forever to get an appointment even as an established patient. We’ve had 2 SAME DAY cancellations. We will not recommend nor return to this establishment. Very unprofessional.

Jun 2024

Be careful with this place. They will nickel and dime you to death. The dentists are good but the receptionist/manager who runs the place is the nastiest person. All she cares about is money, does not want to work, acts like a dumb blonde just to give you a hard time and to keep from working. Apparently she does not like to take on complicated cases and tries to run you off by saying that you have to do your own predetermination. She hates it when you have extra insurance. She did not want to put it in the system. She handed me the full price of a procedure and smiled at me when it said $20,000 -- as if I did not have the money to. pay it -- insisting that insurance won't cover it, called a necessary procedure cosmetic because of the time it has taken to get it done. I was even told to do my own predetermination. Apparently she does this often with patients whenever there is a complicated patient and does not want to put in the effort. She is known for this. And, although she is Asian, she is the most racist person against people of color. Her name is Regina. Please steer clear of this place. She is nasty and will deliberately misunderstand what you are saying. Also, while you are in the chair undergoing a procedure they actually go to you and make you pay your portion. The procedure stops until you give them your card. These are some bad people. Please be careful. The actual medical staff are wonderful people though. But it's that office manager/receptionist who runs the place who eviscerates you while you are in the most vulnerable position. It was the most humiliating and insulting experience of my life, so unprofessional and cruel. Dentistry is scary enough, to have this on top of it just makes the entire experience horrifying. I don't think I will ever get over what she did. I was completely mortified by her behavior and I cannot believe she is allowed to work there, let alone run the place. Even her staff seemed to despise her. That is not a happy place. Beware.