Midas

Midas, a trusted provider of auto repair services since 1956, has a location in Fredericksburg, VA that is known for its exceptional service, quality, and reliability. The team, including franchisees and staff, consistently delivers dependable vehicle repair and maintenance services, with a focus on customer satisfaction. One customer, whose jeep was overheating and at risk of breaking down, called Midas for help. Despite being fully booked, the manager, Bobby, went above and beyond to assist the customer. He arranged for another mechanic from a different store to diagnose the issue, which was a cracked radiator, and install a new one before 4:30 PM. Bobby's friendly demeanor and great sense of humor made the waiting time pleasant for the customer. Another customer, who was from out of state and did not have an appointment, had a positive experience with the front desk team of Bobby and Brie. They were professional, friendly, and instilled confidence in the main mechanic, Manny, and the rest of the team. A third customer, Kevin Wilkins, received excellent service on a Saturday when his rear brakes went bad. Bobbie and the mechanics took charge of the situation, removed the old brakes, cleaned the area, and installed new ones quickly. The customer was impressed with the team's efficiency, professionalism, and the free oil change coupon they received as a token of appreciation. In summary, Midas in Fredericksburg, VA, offers dependable auto repair and maintenance services with a focus on customer satisfaction. The team is known for their professionalism, efficiency, and going above and beyond to assist customers in need.