We paid for a fence that was to be installed along our property line but this company installed the fence in the wrong location. To rectify the issue, Jeffrey from FBF told us that he would stain the fence free of charge if we purchased the 5-gallon container of polyurethane. More than two months and multiple calls later, we’ve still not received a response. I’m leaving a 4-star review only because their Manager/office manager /receptionist has provided excellent customer service and she’s possibly unaware of this issue. In addition, the fence, itself, looks great. -Donna-
August 2022
These guys were a real pleasure to deal with, they gave a fair estimate and performed the job as scheduled. A few weeks after we noticed a difficulty using the gate latch, I called and they sent out someone to look it over. He discovered the problem was from post settling and fixed the issue on the spot. I am very pleased with this company and wouldn't hesitate to use them again.
April 2022
This company gave me the best estimate and they used a better fence product than the other companies. Great service and my fence is still in great shape. Very happy with Fredericksburg Fences.Service: Vinyl fence installation
We paid for a fence that was to be installed along our property line but this company installed the fence in the wrong location. To rectify the issue, Jeffrey from FBF told us that he would stain the fence free of charge if we purchased the 5-gallon container of polyurethane. More than two months and multiple calls later, we’ve still not received a response.
I’m leaving a 4-star review only because their Manager/office manager /receptionist has provided excellent customer service and she’s possibly unaware of this issue. In addition, the fence, itself, looks great.
-Donna-
These guys were a real pleasure to deal with, they gave a fair estimate and performed the job as scheduled. A few weeks after we noticed a difficulty using the gate latch, I called and they sent out someone to look it over. He discovered the problem was from post settling and fixed the issue on the spot. I am very pleased with this company and wouldn't hesitate to use them again.
This company gave me the best estimate and they used a better fence product than the other companies. Great service and my fence is still in great shape. Very happy with Fredericksburg Fences.Service: Vinyl fence installation