About Ridgewood Animal Hospital: Lichiello Stephen DVM
Ridgewood Animal Hospital is known for its kind, patient, and sweet staff, including the receptionists, vet techs, and doctors. The team is described as extremely helpful, loving, gentle, and sympathetic, treating every pet like family from the moment they walk in. The veterinarians are very informative, candid, and personable, taking time to give comprehensive explanations and answer all questions without rushing clients. They provide calm, confident guidance through both routine care and difficult decisions. The facility itself is very clean, spacious, and easy to get to, with plenty of parking. It features separate waiting areas for cats and dogs, as well as a dog relief area. Many clients highlight the hospital's ability to offer timely appointments when other local veterinarians are booked for weeks or months in advance. The care is considered well worth it, with clients reporting that their pets are happy and satisfied with the visits. The overall experience leaves pet owners feeling grateful, confident, and braced for next steps, leading to strong recommendations for the hospital.
none of the other hospitals would take me in this week and told me that there would be at least a month in advance for an appointment. I called Ridgewood animal Hospital and they booked me right away. The receptionist was super sweet as well as the workers there. there is an area for cats that is a waiting room in an area for dogs so that is pretty nice. Very spacious as well. the workers as well as the people at the front desk were super sweet. i didn't have any problems. as well as the vet was very informative and helped me right away. gave me examples for my understanding. Thank you. 10/10 would come again
After 8 months of taking my dog to multiple vets and specialists for an ongoing GI issue, a friend recommended Dr. Lane and the staff at Ridgewood, so I took my pup here for a second opinion. Everyone was very nice and patient, and the building is very clean and spacious (and easy to get to, with plenty of parking and a dog relief area which was great). The vet tech who assisted us was very sympathetic and shared with me her own struggles having an adult cat with a similar issue as my Yorkie (and how they've managed it- the tacit message being that a pet can still lead a full life despite the concerns). Dr. Lane himself was great- personable, patient, and candid. He didn't sugarcoat anything, but he also wasn't doom-and-gloom, and he answered all of my 'what if' questions about treatment. He was also very sweet with my pup, who was terrified to have a physical exam and not so sure about all the strangers there. I didn't feel rushed (such a nice change from doctor's visits!) and his calm demeanor and comprehensive explanation left me confident in next steps and braced for possible diagnoses (as a result of the next set of lab tests). The office visit was $75, which is on par with what I've paid for first-time visits at other vets in SW Virginia, and in my opinion well worth it.
They have helped my bulldog Lucy with her little delicate self. She suffers from allergies and we move every year. So it's important we keep her treatment the same since we have found what works best for her. They are extremely kind and helpful and loving towards our baby. Very gentle and informative as well. Each dr truly cares for your pet.