GRACE NAILS And SPA Falls Church

Grace Nails & Spa, located in Falls Church, strives to provide a comfortable and soothing atmosphere while delivering high-quality nail care services. The professionally trained staff is dedicated to making customers feel valued and satisfied with their services. Customers appreciate the exceptional hospitality and customer service, as well as the vibrant and healthy appearance of their nails after visiting Grace Nails & Spa. One customer raved about their pink and white engagement party nails, which were done perfectly and received many compliments from friends. Another customer enjoyed a relaxing spa pedicure so much that they almost fell asleep. However, there have been some communication issues in the past. One customer was not informed of the price change for a "refill" with acrylic color until checkout, and they felt that the price was higher than what they had paid at other salons. Additionally, there was a misunderstanding about a French tip that was agreed upon at the beginning of the service but was not followed through due to concerns about the base color. Despite these issues, the overall experience at Grace Nails & Spa is positive, with customers praising the skills and sweetness of the ladies who work there. They appreciate the effort to accommodate busy schedules and highly recommend the salon for nail care services. It is suggested to ask for quotes upfront and to clarify any add-ons or changes to the service before they are implemented to avoid any misunderstandings.