About Visionworks Turnpike Shopping Center
Visionworks Turnpike Shopping Center is a leading optical retailer known for its high-quality products and services. The store offers a wide selection of glasses and contact lenses for all ages, including designer and exclusive brands like Ray-Ban. Customers can also find prescription sunglasses and take advantage of the store's acceptance of thousands of vision insurance plans, as well as the option to use their FSA for eye exams, glasses, and contact lenses. The store's eye doctors, such as Dr. Ma, provide comprehensive eye exams and are praised for their kindness and professionalism. Customers, like Jim and Tyler Robinson, have had positive experiences with the staff's willingness to help them find the right frames and navigate their healthcare options. The store's selection and overall experience have been well-received, with customers appreciating the staff's expertise and friendly service. However, some customers have noted that the customer service can be inconsistent, and there have been concerns about potential "bait and switch" sales tactics regarding promotions. Overall, Visionworks Turnpike Shopping Center continues to be a popular choice for eye care and eyewear needs in the community.
Friendly, patient staff. They smile, answer questions. They do not act put out like is so common nowadays. The doc was great. Doc did a thorough exam, answered questions, explained everything, made detailed comments.
This particular store in Fairfax has great associates who show genuine care. My associate helped me tremendously. I visited this store after experiencing disappointing service at the Richmond Hwy store and I’m so glad to make my purchase at the FFx store.
We were greeted friendly and had appointments ( husband and wife) within 10 minutes. We chose our glass frames while we waited for the eye exam. The doctor had online copies of our last exam in a different state, even. She check and rechecked our vision to insure accuracy.
The staff were able to use the info from our previous glass order and the new prescription to order us new glasses. They were cheaper this year ($100+). Very please. We will use them again.
The Menard’s