Ultra Dry Cleaners

Apr 2024

Went by the store this morning to drop clothes off to be cleaned and pressed. Sign on door says that they were evicted due to not paying rent. it too bad because I got to know Jen and Curtis fairly well. They had their kids work at the store often and all were great. Too bad because i met them when they first took over from the previous owner. They had big plans to open more stores. I know they put a decent amount of $$ into it ( the sign for example) I never got the impression regarding domestic violence as they seemed to be a happy couple trying to run a business. Got to know a few of their children who also worked there and they were always polite and professional....read full review

Mar 2024

Update: unfortunately, the electricity has been turned off in the building and they are working to get it back on. This is beyond Jenn's control.Will post updates as soon as possible.Please keep in mind that this involves a domestic violence situation, and Jennifer is doing her best to get everyone their items back.Understanding that folks are upset about not being able to get their items or get in touch with someone, this is one of those situations where I know that the family that owns it will appreciate your patience and grace as they navigate through getting everybody's items, returned to them. Your items are in the store and are secure - so as soon as she is able...read full review

Mar 2024

I struggled between 2 and 3 stars because I have patronized these cleaners since 2018, and it used to be reliable and solid. The business changed hands a few years ago and the service began to have issues: Damaged clothes (tags stapled, quite literally, thru the front of the shirt leaving visible holes, wrinkles ironed into shirts, collars ironed out of position and crooked) lost clothes, and odd service hours (they don't clean anything on Thursdays).Most recently, an article of clothing was lost, and the response has been awful. 3 trips to the store, 2 phone calls, and an email to the owner still couldn't get any resolution beyond blaming new hires and empty promises...read full review