You state hour employee came to get you in your office after I left! Your employee told me that you were not in that you had the day off! So again lying to your customers. But either your employee lied that you were not in that day or you are not disclosing the truth that you were in and customers can not speak with a manager when needed.
May 2024
I bring in pants and ask for creases in my pants. I pick up my pants and they are pressed flat with no creases. I bring in sweaters and ask that they be folded over the hangers. I pick up my sweaters and they are hung on hangers like shirts. This leaves points in the shoulders that have to be ironed out. These request are noted on my ticket, so how are they not honored? Is there no management oversight at this place? Or, do they simply not care? Either way this is no way to run a business.
May 2024
Brought a jacket in to have a freyed seem sewn, asked the clerk if they could do it, she asked the lady working by the wall of thread (presumably the alterations area) who said yes. I paid and left. When I picked up my jacket the repair wasn't done. I pointed it out and one of the employees said it was that way when I brought it in (she thought I was blaming them for the damage). I told her it was the reason I brought it in. She said oh somebody made a mistake, we don't do alterations. They advertise alterations, what's the wall of spools of thread for if not for alterations, the clerk who I specifically asked if they could do it said yes. This place is... read full review
You state hour employee came to get you in your office after I left! Your employee told me that you were not in that you had the day off! So again lying to your customers. But either your employee lied that you were not in that day or you are not disclosing the truth that you were in and customers can not speak with a manager when needed.
I bring in pants and ask for creases in my pants. I pick up my pants and they are pressed flat with no creases. I bring in sweaters and ask that they be folded over the hangers. I pick up my sweaters and they are hung on hangers like shirts. This leaves points in the shoulders that have to be ironed out. These request are noted on my ticket, so how are they not honored? Is there no management oversight at this place? Or, do they simply not care? Either way this is no way to run a business.
Brought a jacket in to have a freyed seem sewn, asked the clerk if they could do it, she asked the lady working by the wall of thread (presumably the alterations area) who said yes. I paid and left. When I picked up my jacket the repair wasn't done. I pointed it out and one of the employees said it was that way when I brought it in (she thought I was blaming them for the damage). I told her it was the reason I brought it in. She said oh somebody made a mistake, we don't do alterations. They advertise alterations, what's the wall of spools of thread for if not for alterations, the clerk who I specifically asked if they could do it said yes. This place is... read full review