Express Nail Spa

Express Nail Spa is a well-organized and generally clean nail salon. Customers have reported being taken in quickly, which can be a plus for those looking for a speedy service. The business offers nail repair services, and one customer was able to find a matching color for their repair. However, there have been some complaints about the service received at the salon. One customer who was also looking for a new nail shop in the area had a less positive experience. They mentioned that the person they assume is the owner, Tracy, was not rude but was abrupt and unwelcoming. This customer values a welcoming atmosphere in a nail salon, as they consider nail care to be a luxury and pampering experience. The customer also reported that Tracy rushed the nail repair, only applying one coat of color and not trying to match the other nails. Additionally, Tracy walked off without informing the customer that they were finished with the dryer or thanking them. The customer had to ask another employee how much they owed, which they found to be rude. Another customer, on the other hand, had a very positive experience and has even become a regular. They are hopeful that Express Nail Spa can become their go-to place for nail care. In summary, while some customers have had a positive experience at Express Nail Spa, others have found the service to be lacking in warmth and attentiveness. The quality of the nail repair has also been variable. It seems that the salon may be convenient, but it may not provide the level of comfort and customer care that some customers are looking for in a nail salon.