Southern Trace replaced our old 2nd story deck, adding an enclosed screen-room and staircase. The final product exceeded my expectations, and I'm overall very happy with the experience. Warren was communicative and responsive, and worked with me on various options to bring the project in line with our budget. Their crews were respectful and efficient. I dealt mostly with Jose and Cameron, who obviously knew their stuff. If I have any future projects, Southern Trace will be my first call.
December 2023
Southern Trace was pretty good all around. They did an ok job for starters and they also saved me a ton of money by coming up with a simple solution to a leak that other companies wanted to rip off and replace. That being said the roof I had replaced had a skylight in it. When they installed the new flashing it was done incorrectly and leaked. After several trips to try to repair it they did figure out what the problem was and repaired all of the interior damage as well. I took off one star for the incorrect installation but they at least stood behind the work and weren't satisfied until it was fixed.
November 2023
Southern Trace replaced my roof this fall and I couldn't be happier with the results. They completed the job as scheduled and as quoted. Warren was knowledgable and professional, thoroughly explained the process, the materials and the results that I could expect. The Southern Trace crew did an awesome job!
Southern Trace replaced our old 2nd story deck, adding an enclosed screen-room and staircase. The final product exceeded my expectations, and I'm overall very happy with the experience. Warren was communicative and responsive, and worked with me on various options to bring the project in line with our budget. Their crews were respectful and efficient. I dealt mostly with Jose and Cameron, who obviously knew their stuff. If I have any future projects, Southern Trace will be my first call.
Southern Trace was pretty good all around. They did an ok job for starters and they also saved me a ton of money by coming up with a simple solution to a leak that other companies wanted to rip off and replace. That being said the roof I had replaced had a skylight in it. When they installed the new flashing it was done incorrectly and leaked. After several trips to try to repair it they did figure out what the problem was and repaired all of the interior damage as well. I took off one star for the incorrect installation but they at least stood behind the work and weren't satisfied until it was fixed.
Southern Trace replaced my roof this fall and I couldn't be happier with the results. They completed the job as scheduled and as quoted. Warren was knowledgable and professional, thoroughly explained the process, the materials and the results that I could expect. The Southern Trace crew did an awesome job!