“Mark and his son did phenomenal work on multiple occasions with a house that has a split system HVAC. Incredibly knowledgeable, he can diagnose a problem and fix it without the typical replace the system sales pitch. He repaired a furnace in the winter, but also installed a new system in the upstairs zone when we knew it was nearing end of life and due to the rising cost of older R22 refrigerant. He even offered to take the old R22 out of the system being being replaced to recharge the downstairs system to give it a bit more life free of charge. Also, when the new system needed some duct work modifications to help balance the temperatures in the new upstairs zoning, he made the adjustment after the install to ensure the job was done right and to the desired outcome. Outstanding service in a time when it's becoming harder and harder to find quality technicians that will ensure services are done right. Highly recommended!Services: HVAC system maintenance“
“Mr. Joe Orlando stopped by to provide a tune-up/cleaning of the central unit. Mr. Orlando was very knowledgeable and performed excellent work with professionalism. He provided tips and the unit is in tip top share. Thanks to Joe!“
“Bernado and his team did an exceptional job! They diagnosed the problem quickly and made the repair the next day !“
“We had to find a plumber fast this October (2022) due to our water heater leaking and no water due to loosing pressure. I called early morning (around 6 am) to the City Point Plumbers, Mike responded and took my information, was nice and patient with me. We arranged the time and then Mike worked with us because we could not be home at the time arranged, and he still was communicating clearly and agreed to send technicians in later. Then technicians came out to get the scope of the problem, delivered new tank same day, replaced the water pressure switch, hauled old tank away, charge was decent for the emergency situation, and everything was handled to our satisfaction. Highly recommend this company, professional and good customer service, and fast response and great communication, that was really a saver in our situation. Thank you!“
“Completed biannual maintenance. Devon is great technician. Very knowledgeable about systems.“
“I had a good experience. From initial call, they were very responsive and helpful... listening to my concern regarding my toilet and addressing my questions on cost and next steps. They were extremely communicative... scheduling for next day service, confirming appointment, calling 30 minutes before arrival, confirming payment, etc. The plumber was knowledgeable and immediately knew what to address, and it was fixed with ease.“
“My experience with roto rooter and the rr technician was outstanding. They showed up promptly after i contacted them. Work started right away and i was encouraged to watch the hole process. The old septic line was scoped. The technician described what he was seeing and identified what he would do to remedy the situation. The location of the clog was identified and the technician eagerly grabbed a shovel and started digging to locate the pipe and subsequently he excavated the perimeter of the septic tank.
He clearly knew what to do. He was well trained and knew the applicable laws. He had experience with almost every septic situation imaginable and shared his insights freely. The technician was ex military, hard working never negative friendly and helpful.
I would hesitate to hire rr for another septic job“
“I have nothing but great opinions on this company. I need a new hot water heater installed. Very professional, arrived, worked, cleaned up and then explained to me in detail about their work/repairs. As well as a very reasonable price, will keep their information for future projects.“
“I called and was able to get same day service for my water heater. It turned out that mine stopped working. They immediately went to work to remove the old one and installed a new one. We had hot water back in just a few hours. I'm a happy happy customer.Services: Outdoor plumbing system repair“
“Very satisfied! My 2nd time using Art’s Plumbing, a good experience both times. I had a 40 year old fitting fail on a water supply line in my crawl space, so pressurized water was spraying under the house. Luckily I have a water meter key (seldom needed but indispensable in an emergency) and was able to cut off the supply at the meter Sunday night.
I left a msg for Art that night and he called back first thing Monday morning. By midafternoon Neil came over to troubleshoot and repair it. Within about an hour or so it was fixed at a reasonable price!“