Smith & Keene

Smith & Keene is a family business that has been providing Heating, Air Conditioning, Electrical, Plumbing, and Generator services to the Hampton Roads area for over 70 years. They are known for their thoroughness in the presales process, taking the time to understand the customer's needs and giving a precise solution. The installation process is efficient, with courteous installers who ensure everything is cleaned up afterward. Customers have reported that systems, like mini-split units, work really great after installation. Smith & Keene takes care of any issues that may arise during inspections and ensures all inspections are passed. They offer fair and reasonable pricing for their services, earning a reputation for dependability. Long-term customers have praised Smith & Keene for their excellent service, highlighting the professionalism of staff, from the phone operators to the Field Techs and Service Manager. Customers appreciate the way issues are explained plainly, and they feel informed about pricing before work begins. Overall, Smith & Keene provides professional and friendly service, with attention to detail and a commitment to customer satisfaction. They have a track record of turning frustrated customers into lifelong clients by addressing their needs without excessive pricing. For any Heating, Air Conditioning, Electrical, Plumbing, and Generator needs, Smith & Keene is a top choice in the Hampton Roads area, proudly serving since 1947.