Personal Touch Services

Personal Touch Services is a reputable, locally owned and operated mitigation, restoration, and home improvement company in Hampton Roads, Virginia. They are a Virginia Class A-licensed contractor, offering 24-hour emergency home restorative services. The business is dedicated to providing high-quality, reliable, and professional services while ensuring open and transparent communication with customers. Reviews highlight the professionalism and expertise of the Personal Touch team, including their knowledge and willingness to keep clients informed throughout the restoration process. Customers have praised the staff for being friendly, respectful, and attentive to their concerns. The company has successfully handled various situations, such as water damage repairs, with a streamlined process that includes daily updates through the Builder Trend app. From initial water and mold mitigation to complete restoration, Personal Touch Services has demonstrated their commitment to exceeding customer expectations. Clients reported an organized workflow, which included timely scheduling of movers, plumbers, and installers, culminating in impressive renovations like new flooring and bathroom updates. Even when challenges arose, Personal Touch was quick to communicate and resolve issues, leading to positive overall experiences. The company’s focus on customer satisfaction and quality workmanship makes them a strong choice for restoration and home improvement needs.