Damage Restoration in Chesapeake

“Had a great experience with this company. They came out quickly, used safe but effective products, and were friendly and helpful. Would definitely have them come out again. Highly recommend!“

“Dion is truly the best!! He finally gave us answers that no one would and even saved us money!! Will be using if needed again!“

“After careful research but also amidst our panic from an unexpected flood, we reached out to PuroClean of South Chesapeake. This was hands down the best decision we ever could have made during this stressful time. From the moment we reached out to finishing up the job, Brandon and Wes were amazing. They were both professional, knowledgeable, reliable, easy to talk to, explained every step of the process in a way that was easy to understand, and had answers to our many questions.Our indoor finished garage flooded just before Christmas. Despite the holiday, waiting for lab samples to be tested, and working around our schedules, Brandon and Wes finished the job very quickly and soon the space was back to normal. We were still able to use our space during the process as well which was helpful.Just a few weeks later we unfortunately had another flood which affected the same indoor garage as well as our outdoor garage. We were able to get in touch with Brandon after hours (as soon as the flood occurred) and him and Wes were at our door at 8am the next morning, even bringing us coffee and donuts because our power had gone out! The second job took them even less time, completing the tasks within a day.Although we had to deal with flooding twice and had to throw away most of our belongings in the affected areas, Brandon and Wes made the situations seem not-so-stressful. They were so empathetic and I don’t even want to imagine what our experience would’ve been like if we went with another company. Definitely call PuroClean of South Chesapeake if you need any of the services they provide. You will not be disappointed!“

“Today, 2/15/24, Tyler and MJ, came to our house to do water mitigation. They were polite and respectful to us and to our home. They were thorough in their investigation of potential areas of water leakage. Unfortunately they found more wet areas than my husband and I anticipated but we are thankful for their assessment. They implemented a dry out plan with plans to follow up in the morning. They were great.2/16/24. Heather stopped by to check moisture levels. She was efficient and respectful of our home and us. She was informative and answered sny questions. She was able to remove some of the fans but not all. I thank her for reconnecting my dryer.Thank you for your mitigation team.“

“I cannot say enough good things about everyone we have worked with at Belfor. We had just gone through a painful kitchen remodel with another company when our hot water heater burst and flooded from our attic. Belfor responded immediately to our insurance claim and had the mitigation crew out within an hour of submitting our claim. The mitigation crew was fantastic and the restoration crew far exceeded every expectation we had. Chris was a perfect project lead who was always responsive and a joy to work with. After a not so great remodel with another company and seeing the stark contrast of how amazing Belfor was I will continue to sing their praises to everyone I know. Highly recommend them to anyone looking for mitigation and restoration!Service: Water damage-related cleanup & repair“

“We thank Zack and Diontae for the EXCELLENT service they provided.They were professionals and very knowledgeableThey kept us informed with every stepAlso they were very helpful and friendly and listened toour concernsIt would be a pleasure to have them return to finish the job“

“We have been fortunate over the years not to have bad situations happen with our home. It finally happened and my wife and needed help understanding the process (as well as frustrated) and what steps needed to be taken and when. We were fortunate enough to work with Gabe Fox as he delivered outstanding service through our experience. Thanks for everything.“