Reviews for Community Dental Center
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Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: ClosedSaturday: ClosedSunday: Closed
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accepts credit cards
Ratings
Google: 4.2/5 Facebook: 4.4/5Community Dental Center
259 Hydraulic Ridge Rd #101, Charlottesville
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I was pregnant getting dental work here. I had three future appointments for cleaning and work that needed finishing after I had my daughter. They called to cancel one of my appointments because the dentist had an unexpected doctor appointment, which my appointment was never rescheduled. They tried to call while I was at work to offer a day, by the time I called back, they gave it to someone else, so it was my fault I didn’t get my third appointment because I couldn’t answer that one call so I was out of luck. then they had to cancel my other two for the dentist having the baby. They finally rescheduled those two, which I went to one, but the second one, I was ill. I called in advance to see if I was able to reschedule and they told me no due to multiple rescheduling. I NEVER rescheduled any of my appointments. They always did due to their issues. Now I've been put on a short call list and will be able to go in when they can fit me. I find this the worst possible customer service EVER due to the fact I am ill. I had to wait for months to be able to go in to get anything completed because of the dentist pregnancy, and now I am being reprimanded because I was trying to keep germs out of the office. Not to mention my last appointment, she was so rough, my entire outer lip was bruised, which I have pictures, and my jaw was in pain for the whole following week. Not sure how she works on children if she was this rough on an adult. Good luck if you go here, and pray you don't become ill or nothing happens to the dentist. Because they will act like they are doing you a favor for rescheduling when the dentist was out, not because you were unable to show.
Caring, compassionate, understanding people. My children all go there. They always find a way to get them all in at the same time. Also very understanding of my youngest who's different than the rest and scared of everything. 💛
They take really good care of the kids!!! Plus its awesome that they reward for no cavities.