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Reviews for SERVPRO of New Kent/Williamsburg/Northern Neck
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SERVPRO of New Kent/Williamsburg/Northern Neck
100 Roxbury Industrial Center, Charles City
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Servpro of New Kent/Williamsburg/Northern Neck responded to water damage to the basement of our personal residence. Our initial call was on January 1, 2024. Their on call employee contacted me almost immediately. Emergency response personnel arrived a couple of hours later, and began mitigation right away, removing saturated carpeting and padding and installing fans and a dehumidifier. Their estimator came back the following morning to take moisture readings and assessed that due to the rapid response, our baseboards did not need removed, which was a great relief to us. In a matter of a few days, their drying equipment was removed. The office staff called us daily with... read full review
We had a kitchen fire with extensive smoke damage. Amanda and her crew could not have been better. From the initial meeting they were thoughtful, compassionate and professional. They cleaned the house down to the duct work, and now, you can't tell that there was a fire. Don't get me wrong, I never EVER want to use them again, but if I had the need, I would not go to anyone else.Service: Fire damage cleanup & repair
My services from Servpro New Kent exceed all of my expectations. I was literally traumatized by a house fire nextdoor. When I tell you that Servpro held my hand and was there for me every single step of the way from day one and I am not Exaggerating. Mrs. Karen in the entire staff are compassionate and have your best interest at hand and will not quit until you are completely satisfied.
I cannot express the gratitude that I have for Servpro New Kent Virginia. They treated me like family. I love you guys and Thank you again from the bottom of my ❤