Damage Restoration in Charles City

“Servpro of New Kent/Williamsburg/Northern Neck responded to water damage to the basement of our personal residence. Our initial call was on January 1, 2024. Their on call employee contacted me almost immediately. Emergency response personnel arrived a couple of hours later, and began mitigation right away, removing saturated carpeting and padding and installing fans and a dehumidifier. Their estimator came back the following morning to take moisture readings and assessed that due to the rapid response, our baseboards did not need removed, which was a great relief to us. In a matter of a few days, their drying equipment was removed. The office staff called us daily with updates and scheduling times for any onsite visits. The entire team was very professional and informative. We highly recommend using Servpro of New Kent/Williamsburg/Northern Neck for any water damage needs! Stephanie and Lenny“