Reviews for HomeVisit
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Hours
Monday: 9AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 9AM - 5:30PM
Thursday: 9AM - 5:30PM
Friday: 9AM - 5:30PM
Saturday: ClosedSunday: Closed
Ratings
Google: 2.9/5 BBB: B-HomeVisit
14100 Parke Long Ct g, Chantilly
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If it ain't broke don't fix it. The CoreLogic takeover has been a disaster, judging from my experience today. Took a whole day to perform simple tasks that used to take a total of 30 minutes and I never found a solution. I feel badly for the folks that work there and the interface is just awful/non-intuitive and the free virtual tour feature has lost all its pizzaz: The end result is ugly. 90% of the time there is no one to answer the phone which might make some sense if they improved the product and or made it more intuitive as far as the interface, but sadly the opposite is true and there is more need for customer service than ever before. On the plus side, the photographer...read full review
Ever since Corelogic bought Homevisit, the service has tanked. There's no advice provided, no suggestions. Far too much CYA in my opinion. Time to find another Mom & Pop organization like homevisit used to be. Missing the good company it was...
Home Visit typically does a great job as long as the photographers are expereinced and not new within the last few months. The other problem is receiving photos in a timely way. They are supposed to be delivered within 24 hours of taking them. I am now into 30 hours after the photo shoot and I am being told it could be another 12 hours! Which means I cannot go live and I cannot get my brochures done for the open house on Saturday. And the other issue is how long it takes to get the 2D floor plans. Why does it take 2 days with today's technology? Very unhap;py client.