New River Dermatology: Hurd Angie

Oct 2022

If I could give this place a zero I would!! Both my sister and I went in for consultation appointments for serious issues. We both were not taken seriously I'm guessing because we were not the card holders. My sister didn't go back right away and I tried to give them a chance but they charged us a total of $300 for two 10 minute check ins. They don't care about people just money.

Sep 2022

I had a spot on my forearm that was squamous skin cancer. It was never explained to me what it was when I went to have it removed. I had to ask. They did not explain to me how it was going to be removed, I had to learn that as they treated it. And then they shoved me out the door with no instructions on caring for the wound. It bled profusely and when I called to see what to do, I could get no one on the phone. Never again. The doctor at the Radford office does not care, and acts like you're wasting his time. My husband sees Dr. Hurd in Blacksburg and likes him. That is where I will go for follow up. Not back to Dr. Sheets. Don't waste your time.

Nov 2021

Docs are great but almost considered going elsewhere after multiple billing issues. The very last vendor my family uses that's stuck in the 20th century and doesn't have online bill pay. We have an HSA card and no checks for that. I've had them repeat back my credit card information on the phone while who knows who was listening. Otherwise great.