Inova Primary Care - Ashburn

Inova Primary Care - Ashburn HealthPlex (Landmark Crt) is a healthcare provider focused on offering compassionate and coordinated care to the local community. Their team of primary care providers collaborates closely with Inova's extensive network of hospitals and outpatient facilities to handle a wide range of healthcare needs, from routine check-ups to specific health concerns. Patients often praise the friendly and efficient staff, especially the checkout desk personnel and skilled lab technicians, who are known for their excellent service. One patient described the lab technician as a "magician" for drawing blood with minimal discomfort. The clinic’s staff is also noted for being patient and helpful, with some reviewing their care in the emergency room as caring and attentive, even when the situation was stressful. The intake nurses are appreciated for their prompt and compassionate care, helping to ease patient anxiety. The X-ray technician is recognized for professionalism and clarity, guiding patients through procedures comfortably. A highlight of the service is the care provided by PA Layden, whose professionalism, knowledge, and empathetic approach help patients feel heard and reassured. The primary care office staff is friendly and attentive, and the doctors, including Dr. Alden, communicate well, showing they listen through both verbal and non-verbal cues. Overall, the clinic strives to provide high-quality, coordinated healthcare, with many reviews emphasizing excellent customer service and medical expertise.