JES Foundation Repair Forman Mr. Bearfoot and Crew Members Luis and Luis have done an outstanding job. They were very professional and knowledgeable. They answered all our questions concerning the repair that was needed. We are very satisfied.
March 2024
I recently left a negative review for JES foundation repair in regards to a situation that involved my mother and the services that she rendered from JES foundation. The owner did respond promptly after contacting my mother and discussing the situation and the issue that she had. He did take responsibility and apologize for the experience that my mother had and what was told and conveyed to her and he did take care of the issue promptly. My mother and I appreciate JES taking responsibility and making sure that it was corrected! That is why I’m returning to leave a positive review for the company! Thank you again for making sure my mother was taken care of!
March 2024
2/27/24 Original 1 star review:My mother called and explained our living situation before an appointment was made. We do not own the house we live in but we have a contract which states we have explicit free liberty of the house to do whatever we want. She received good feedback and was offered to schedule an appointment. The inspector confirmed the appointment the day before he came out. The day of the inspection, he ended up arriving earlier than we expected since one of his earlier appointments fell through. Up to that point, we had received excellent customer service, but all that quickly crashed and burned promptly after his arrival. He refused to do the inspection... read full review
JES Foundation Repair Forman Mr. Bearfoot and Crew Members Luis and Luis have done an outstanding job. They were very professional and knowledgeable. They answered all our questions concerning the repair that was needed. We are very satisfied.
I recently left a negative review for JES foundation repair in regards to a situation that involved my mother and the services that she rendered from JES foundation. The owner did respond promptly after contacting my mother and discussing the situation and the issue that she had. He did take responsibility and apologize for the experience that my mother had and what was told and conveyed to her and he did take care of the issue promptly. My mother and I appreciate JES taking responsibility and making sure that it was corrected! That is why I’m returning to leave a positive review for the company! Thank you again for making sure my mother was taken care of!
2/27/24 Original 1 star review:My mother called and explained our living situation before an appointment was made. We do not own the house we live in but we have a contract which states we have explicit free liberty of the house to do whatever we want. She received good feedback and was offered to schedule an appointment. The inspector confirmed the appointment the day before he came out. The day of the inspection, he ended up arriving earlier than we expected since one of his earlier appointments fell through. Up to that point, we had received excellent customer service, but all that quickly crashed and burned promptly after his arrival. He refused to do the inspection... read full review