Reviews for Guy W Ferguson Plumbing & Heating
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Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.8/5 BBB: A+Guy W Ferguson Plumbing & Heating
3801 Rose Ln, Annandale
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I had multiple plumbing problems: a leaky washing machine, a toilet that took ages for the tank to fill, and a tub faucet that kept spewing water when the shower lever was lifted. I called Ferguson Plumbing & Heating and left a message to please call me back. Mr. Ferguson kindly returned my call TWICE, when I missed him the first time. That courtesy impressed me, as I've sometimes never gotten a single callback from other service companies. He was able to schedule an appt. for the next day, and arrived on time after giving me a 30 minute heads-up, also very appreciated. Mr. Ferguson instantly diagnosed and fixed the washer leak, moved on to the other problems, and fixed those in record time too. He had all the necessary parts with him, and knew exactly what to do. Everything was so professionally done, but he was a delight to chat with and very personable. The bill was completely reasonable and lower than expected - when does that ever happen? I've already recommended his company to my neighbors & will let other friends and family members know too. I got Mr. Ferguson's name from my sister, who was also very happy with the superior work done by this company. Highly recommended!
Guy Ferguson and his fireplace expert Darwin have given amazing service to our gas fireplace on multiple occasions - from standard annual maintenance to after-hours phone tech support. Recently, we had to call after 8pm because the remote wasn't working - via text messaging, Darwin helped us troubleshoot the issue, and get the system working again. We VERY highly recommend this company for its customer service!
Guy has helped me out on a couple occasions in my home and in rental properties. He's always been polite and professional. As a Realtor, home owner and landlord, it's important to have good people like Guy on speed dial. I regularly refer him to my clients with confidence.