About SiteGround.com
Reviews for SiteGround.com
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SiteGround.com is praised for its exceptional customer service, with fast and helpful support that resolves issues effectively. Many users have experienced significant improvements in support quality over time, noting prompt responses from real people who are patient and knowledgeable. Overall, SiteGround is highly recommended for its reliable assistance, making it a great choice for hosting needs. Customers appreciate that the support team remains patient and kind, even when dealing with complex problems like site login or database issues. The support staff, including representatives like Emil K., are known for being extremely helpful, providing not only solutions but also tools to help users resolve future issues on their own. The chat support is widely regarded as unparalleled, with knowledgeable staff like Martin M. resolving issues in a concise and polite manner. The FAQ materials and AI chatbot are also very good and helpful for most common questions.
Over the years my tools have changed but one thing that has always been an anchor in my business is Sitegrounds. I'm always learning something new and getting helped from support. They have really taken my business to the next level.
had an issue with my site and they walked me through the entire process step by step... either way, you get what you pay for and you get 10x more for every penny you spend on hosting your site. if you want as close to a 100% up-time error and worry free site, I highly recommend SiteGround
He was knowledgeable and helpful, but couldn't solve the problems due to the WordPress limitations. For example, WordPress wants me to update my PHP, but then some features and plug-ins don't work. Moreover, there is no way to go back and review the history of activity on my site. Seems awkward.