Waking up to a flooded basement is something I never want to experience again. However, these guys were prompt, sympathetic, and professional. They took the time to explain what they were doing, why they were doing it, etc. I felt at ease knowing they were handling the situation. I never want this experience of a flooded basement again, but if I it happens then I would call them.
April 2024
Everyone on the PuroClean team was so kind and professional during my pipe-burst ordeal. I had to move all my belongings out with no notice and Vivian responded immediately, handling all the details with my building, handling everything so capably.
The moving team (for pack in and pack out) was so diligent and professional and friendly. It felt like a group of friends was helping me move.
Everything was packed, labeled and tracked accurately, they undid and removed all the packaging, and even swept up afterward. Any time I tried to help, they said, "Don't worry - we'll take care of it.
I can't express enough gratitude to the entire team at PuroClean for their exceptional service during a challenging time. Their professionalism, efficiency, and genuine care made all the difference in the world.From the moment they arrived, the team exuded warmth and compassion, which was incredibly comforting amidst the chaos. Despite the overwhelming situation, they managed to bring a sense of calm and assurance, which was truly invaluable.Vivian, Carlos, Moises, and the team were not only attentive but also provided much-needed support and guidance to us throughout the entire process.They took the time to listen to our concerns, answer our questions, and went... read full review
Waking up to a flooded basement is something I never want to experience again. However, these guys were prompt, sympathetic, and professional. They took the time to explain what they were doing, why they were doing it, etc. I felt at ease knowing they were handling the situation. I never want this experience of a flooded basement again, but if I it happens then I would call them.
Everyone on the PuroClean team was so kind and professional during my pipe-burst ordeal. I had to move all my belongings out with no notice and Vivian responded immediately, handling all the details with my building, handling everything so capably.
The moving team (for pack in and pack out) was so diligent and professional and friendly. It felt like a group of friends was helping me move.
Everything was packed, labeled and tracked accurately, they undid and removed all the packaging, and even swept up afterward. Any time I tried to help, they said, "Don't worry - we'll take care of it.
After a... read full review
I can't express enough gratitude to the entire team at PuroClean for their exceptional service during a challenging time. Their professionalism, efficiency, and genuine care made all the difference in the world.From the moment they arrived, the team exuded warmth and compassion, which was incredibly comforting amidst the chaos. Despite the overwhelming situation, they managed to bring a sense of calm and assurance, which was truly invaluable.Vivian, Carlos, Moises, and the team were not only attentive but also provided much-needed support and guidance to us throughout the entire process.They took the time to listen to our concerns, answer our questions, and went... read full review