About Kingstowne Carpet & Rug Cleaning
Kingstowne Carpet & Rug Cleaning offers professional rug cleaning services with a strong focus on customer satisfaction. The owner and staff are fully vaccinated and take extra precautions, including using Covid test kits when necessary and regularly monitoring their body temperatures, to ensure a safe and healthy environment for customers. They provide no-contact rug pickup and delivery, along with a convenient drop location. The team is knowledgeable, friendly, and helpful, often giving advice on rug repair and maintenance. Customers appreciate their prompt service, fair pricing, and the care they put into each job. Many reviews highlight how the rugs, including oriental ones, look brand new after cleaning, with some needing small repairs from constant use. The company also takes care to wait for the right materials, such as a high-quality rug pad, instead of taking shortcuts. Overall, Kingstowne Carpet & Rug Cleaning is a trusted choice for rug cleaning and repair, recognized for their honesty, transparency, and excellent customer service.
Highly recommend. Owner is very personable and provides great customer service. I had 4 large (8x10) rugs and 4 small rugs cleaned. 3 of the large rugs are oriental origin. Rugs were picked up and returned in a week. The family room oriental carpet needed a small repair from constant use. Now carpet looks brand new. The other carpets also are sparkling clean. Delighted with the outcome.
Steve Miller is responsive, kind and helpful. Not often to find a business that feels local and personable. Kingstowne Carpet & Rug cleaned a 10 x 14 ft rug that looked fabulous after and cut a high-quality rug pad to place underneath. Rather than take a shortcut, the company waited until they had a large enough piece of padding. Service was swift and communicative. I very much appreciated the pick up and drop off service.
We’ve used Kingstowne Carpet several times to clean our oriental rugs, and each time they’ve exceeded our expectations. Steven Miller, the owner, runs a top-notch operation. The service is excellent—from the convenience of picking up and returning our rugs to the thorough and effective cleaning. Their charges are reasonable, and they even offer rug pads if you need one. We highly recommend Kingstowne Carpet for all your rug cleaning needs and will definitely continue using them!