Wanted to write because we had a great experience. The folks who worked with us, Julian, Charlie and their helpers did a great job with workmanship and communication. We contracted through Home Depot.We especially appreciated Charlie and Julian's guidance when re-doing the master bath because being an older house, there were water issues we didn't see that he did and was able to fix and avoid in the future with the new construction. Also appreciated that when problems did arise, they were addressed literally within minutes via text or phone call and then a solution. We will be calling them again when our next project comes up.
February 2023
Bathtub contractor bait and switch or Incompetent Home Depot department?The contractor Alward Co, aka Construxure,was scheduled through Home Depot to complete a removal and installation of a bathtub. After arriving and surveying the work area, the contractor representative asked me to sign a change order for over a thousand dollars to have the tile removed and installed, saying this work wasn't explicitly stated in the contract.That's over a thousand dollars extra to remove and install the bottom row of tile, and 3x3 foot section of tile on the side wall for a regular-sized bathtub.She asked for my credit card and asked me to sign a change order hastily drawn... read full review
November 2019
I contracted with the Alward Corporation for renovating my kitchen. The experience was excellent. The office staff arrived on day one and walked me and the work crew through the contract detail by detail. Communication throughout the job was great--called at the end of the work day every day to ask how the job was going and if I had any concerns/questions. The work crew was polite, professional, efficient. They checked with me as the work progressed if options presented themselves so I could direct them how I wanted an item to be done. The inspection after completion found a few minor details to fix and they were done well. Job well done!
Wanted to write because we had a great experience. The folks who worked with us, Julian, Charlie and their helpers did a great job with workmanship and communication. We contracted through Home Depot.We especially appreciated Charlie and Julian's guidance when re-doing the master bath because being an older house, there were water issues we didn't see that he did and was able to fix and avoid in the future with the new construction. Also appreciated that when problems did arise, they were addressed literally within minutes via text or phone call and then a solution. We will be calling them again when our next project comes up.
Bathtub contractor bait and switch or Incompetent Home Depot department?The contractor Alward Co, aka Construxure,was scheduled through Home Depot to complete a removal and installation of a bathtub. After arriving and surveying the work area, the contractor representative asked me to sign a change order for over a thousand dollars to have the tile removed and installed, saying this work wasn't explicitly stated in the contract.That's over a thousand dollars extra to remove and install the bottom row of tile, and 3x3 foot section of tile on the side wall for a regular-sized bathtub.She asked for my credit card and asked me to sign a change order hastily drawn... read full review
I contracted with the Alward Corporation for renovating my kitchen. The experience was excellent. The office staff arrived on day one and walked me and the work crew through the contract detail by detail. Communication throughout the job was great--called at the end of the work day every day to ask how the job was going and if I had any concerns/questions. The work crew was polite, professional, efficient. They checked with me as the work progressed if options presented themselves so I could direct them how I wanted an item to be done. The inspection after completion found a few minor details to fix and they were done well. Job well done!