Sears Appliance Repair

Apr 2023

Fantastic service. On time and they explain what they are doing and what went wrong. Very honest and they stand behind their work. I use them for all my home appliances and have for 5 years now. We get one of two technicians and they always text us to let us know they are on the way and remember us.

Nov 2019

After four visits from Sears Home Services, we are hopeful that our dryer is finally repaired since the last technician finally replaced a part. The technician was friendly and respectful. Unfortunately, in order to replace the defective part, we were quoted nearly $300 which was mostly for labor. However, if we committed to a one-year contract for $600, the cost would be $149. We felt compelled to pay for the annual contract because the $300 was outrageous for a one-time repair. We felt coerced into purchasing the annual service. It wasn't the technician's fault. He was just quoting the company's policy. We feel this is a questionable practice that Sears gets...read full review

Nov 2019

Ryan, a very nice gentleman from Color Country Appliance, Toquerville, UT, was sent by Sears to repair my Kenmore (LG) top loading washer that kept getting off balance. It was so bad I couldn't even wash one set of twin sized sheets without re-balancing them 4 times.Sears previously sent a Sears repairman a month prior but he did not solve the problems I was having - he never even turned my machine on.Ryan was very thorough. He asked questions about the problems I was having, and he listened well to my answers. He then found the culprits and took care of things!Good Job Ryan & Thank You Again!