JCPenney Salon

Jun 2023

Love the Liz Claiborne selection at this store! However the store has declined in customer service over the years. Very few employees in store and if you ever have a simple return - beware, the process isn't simple. This is the corporate's fault, not the employees. You have to go to a completely different register downstairs for any returns . All I wanted to do was a straight across exchange, one pair of pants for another, it could have been so simple. I had the receipt in hand and tags still on the clothing. They made it quite complicated! I ended up walking out very unsatisfied with this shopping experience, got a credit on my card without doing the exchange for something that was the exact same price, just because they couldn't help me do something this simple because of their in store "process". And they wonder why they are losing business and people find it much more convenient to shop online. Isn't it obvious? Saves me time and these kind of hassles.

Dec 2022

Same old jcp! Everyone I encountered was nice. Sephora was moved out and not they have their own beauty section the girls there are nice too. Came on a Saturday busy like I would expect but I like that everything is organized and not messy.

Apr 2021

Mimi is the best! If you need to do an appointment ask for her. She does know how to dye your hair appropriately and it treats your hair very gentle! I spent 4 hours for her and I enjoyed her company