The doctor is good enough. He was very pleasant . He did a great job. Most of the staff did a good job.This issue is that they do not disclose everything and how it is billed so that the customer can make the best decision possible. The billing person Emily had developed attitude regarding this whole thing. I advised her that it was not disclosed to me up front all the charges. She said that it is disclosed on the form I signed. I told her that I was going to tell everyone and the google reviews a very poor score. She said what ever. DO NOT USE THIS COMPANY
November 2019
I needed a receipt from a few months ago for my insurance and they told me that all of those records are on a computer system no one knows how to use anymore. Legally they HAVE to keep the record and yet absolutely no one is able to give me my history. They gave me the number of some random guy who doesn’t even work there anymore telling me to ask him if he could give me my information. Yeah I don’t feel super comfortable handing out my private information to a guy who no longer works for you asking for my history. Like seriously? Come on, give me my receipt! You cannot actually have an entire library of patient files locked away that no one can access because you... read full review
December 2018
Dr Anderson is great. My eyes are much better. I have dry eyes. Thank you I am so happy that it is working
The doctor is good enough. He was very pleasant . He did a great job. Most of the staff did a good job.This issue is that they do not disclose everything and how it is billed so that the customer can make the best decision possible. The billing person Emily had developed attitude regarding this whole thing. I advised her that it was not disclosed to me up front all the charges. She said that it is disclosed on the form I signed. I told her that I was going to tell everyone and the google reviews a very poor score. She said what ever. DO NOT USE THIS COMPANY
I needed a receipt from a few months ago for my insurance and they told me that all of those records are on a computer system no one knows how to use anymore. Legally they HAVE to keep the record and yet absolutely no one is able to give me my history. They gave me the number of some random guy who doesn’t even work there anymore telling me to ask him if he could give me my information. Yeah I don’t feel super comfortable handing out my private information to a guy who no longer works for you asking for my history. Like seriously? Come on, give me my receipt! You cannot actually have an entire library of patient files locked away that no one can access because you... read full review
Dr Anderson is great. My eyes are much better. I have dry eyes. Thank you I am so happy that it is working