Hi my name is Roland and I had will come and work on my refrigerator and from the very beginning we had nothing but problems with him they lost their parts we lost our food he didn't seem to care then he reordered my parts didn't want to give us a refrigerator to borrow after he mentioned one then we had to call and reschedule another appointment to get him out here and fix it the guy's been nothing but a headache that he priced it and then when we went to pay he overpriced it by $200 by this time we were tired of it we just paid it. Now we had problems with it after you repaired it we set up an appointment November 17th for him to come out when he called... read full review
November 2022
The worst customer service I've ever experienced. The owner is ridiculous and the receptionist (assuming is his wife) are the worst duo. Overcharged and left with a broken product. Wouldn't recommend to anyone.
November 2022
Had fridge repaired last month, and I wasn't not impressed with the service or how the owner, Will, spoke with me. I did write a poor review. However, now one month later my fridge is going out again and the owner saw my prior review and now has completely refused me anymore service. Although their website states they have a 1 year warranty on all parts and labor. They won't take my calls, and they even hang up on me while speaking. Zero professionalism. Would never recommend. They said that I'm threatening them now about small claims court, but I'm going to be out $700.
Hi my name is Roland and I had will come and work on my refrigerator and from the very beginning we had nothing but problems with him they lost their parts we lost our food he didn't seem to care then he reordered my parts didn't want to give us a refrigerator to borrow after he mentioned one then we had to call and reschedule another appointment to get him out here and fix it the guy's been nothing but a headache that he priced it and then when we went to pay he overpriced it by $200 by this time we were tired of it we just paid it. Now we had problems with it after you repaired it we set up an appointment November 17th for him to come out when he called... read full review
The worst customer service I've ever experienced. The owner is ridiculous and the receptionist (assuming is his wife) are the worst duo. Overcharged and left with a broken product. Wouldn't recommend to anyone.
Had fridge repaired last month, and I wasn't not impressed with the service or how the owner, Will, spoke with me. I did write a poor review. However, now one month later my fridge is going out again and the owner saw my prior review and now has completely refused me anymore service. Although their website states they have a 1 year warranty on all parts and labor. They won't take my calls, and they even hang up on me while speaking. Zero professionalism. Would never recommend. They said that I'm threatening them now about small claims court, but I'm going to be out $700.