This towing company towed a 70 year old woman's car while she was visiting her son and parked in the wrong carport on accident. $314 for 18 miles and for her accidentally pulling in the wrong spot as she is from Az... Worst customer service ever, nice a woman on Social Security who can't afford it. Thank u
February 2023
I left $56 in my car. I came to here to pick up my cash from my car, but it was gone.I wish I had a dash cam inside of my car. They 100% took my cash. Hope they get caught in future.
July 2022
They towed my car from my apartment complex in my covered spot I pay $50 when I have a tag, they also had specific emails from management here at 21lux asking them to not tow from stalls unless called upon which they completely ignore (I was shown these emails one specifically from 6/2/22). They then overcharged me for a 7 minute tow and $90 worth of fuel. The lady in the office was extremely unprofessional. My car was parked in mud, with about 6 inches in between each car next to it where if it was left any longer I guarantee it would’ve been dinged and scratched. A $355 dollar tow bill for less that 6 hours in the tow yard is ridiculous.Service: Car towing
This towing company towed a 70 year old woman's car while she was visiting her son and parked in the wrong carport on accident. $314 for 18 miles and for her accidentally pulling in the wrong spot as she is from Az... Worst customer service ever, nice a woman on Social Security who can't afford it. Thank u
I left $56 in my car. I came to here to pick up my cash from my car, but it was gone.I wish I had a dash cam inside of my car. They 100% took my cash. Hope they get caught in future.
They towed my car from my apartment complex in my covered spot I pay $50 when I have a tag, they also had specific emails from management here at 21lux asking them to not tow from stalls unless called upon which they completely ignore (I was shown these emails one specifically from 6/2/22). They then overcharged me for a 7 minute tow and $90 worth of fuel. The lady in the office was extremely unprofessional. My car was parked in mud, with about 6 inches in between each car next to it where if it was left any longer I guarantee it would’ve been dinged and scratched. A $355 dollar tow bill for less that 6 hours in the tow yard is ridiculous.Service: Car towing