Cabinetry near Provo

“EDIT: First round of painting was a really bad experience. After I left a one-star review here, they sent their head painter out to evaluate, owned up to the crappy work, and redid everything.

Second round of painting was a great experience. The cabinets look great and I'm very happy with the results. So, 1 star for the first round and 5 stars for the second round averages out to 3 stars...and I gave them an extra star for owning and fixing the problem. For more details, read the full story below.

The full story (part 2): After my initial one-star review, Paint EZ sent their head painter (Elvin) out to follow up. Apparently, he normally checks every project himself, but he was out of town during our job. He looked everything over and said that he would not have approved the job and that it needed to be completely redone.

I have to give them credit. They sent in a different crew the next week, who spent two more days on everything than the first crew did, and the end result was right in line with what they pitched during the sales visit. The cabinets look and feel great now.

If they'd done it right the first time, this would have been an easy 5-star review. The quality this time around is really quite excellent. However, the fact that we had to fight to get them to do it right and deal with the headache and cost of redoing the project keeps me from giving them a full 5 stars.

However, once their head painter got out there, he owned the problem and solved it right away, which goes a long way in my book.

The full story (part 1): We hired Paint EZ to paint our knotty alder cabinets. During the bid, Justin explained that to make the cabinets look good, they would need to do several rounds of filling, sanding, and painting to ensure that the cracks and holes in the knotty alder disappeared. He told us that the job would take 5 days to do properly, which would cost us extra, but that they had a ton of experience with knotty alder and would make sure the final product looked great.

Despite this plan, the crew clearly did not know what they were doing. They didn't fill in any of the holes and cracks and simply repainted the cabinets. After 2 days, they tried to leave without any explanation and we had to fight to get them to stay and actually do the job properly. Even then, it was clear that this was not something they regularly did and they continued to rush and put pressure on us to sign off on the project so they could leave.

At the end of the third day, they told us it was as good as it was going to get and we reluctantly agreed. I wish we hadn't. As we started to try and move stuff back into our kitchen, we discovered that they had gotten paint EVERYWHERE. Inside the cabinets, on our brand new countertops, on the carpets, all over our dishes. We easily spent 15+ hours cleaning up after them.“

“Joe, made chests for our grand daughters for Christmas this year. They were very pleased and interested in the inlay on the lids.Great workmanship and would recommend Joe for any wood work.Thanks again Joe. Allen & Bonnie Keisel Ephraim, UT.“

“Really great experience! They had not made my closet system but were happy to make me extra rods and shelves. Thanks guys!!!“

“Scott, Clay, and Enrique were fantastic!Ideal Kitchen and bath did an extensive remodel for us that included: about 3500 sq ft, large kitchen, family room, living room, dining room, master bedroom, master bath, office, laundry room, butler pantry, entry way and 3 bathrooms. It also included moving walls and living spaces. They were prompt, efficient, professional, and competent. Any construction project will run into unknown challenges especially in a difficult time like COVID. Whenever we encountered a construction challenge, Scott, Clay, and Enrique addressed it quickly and provided us with options on how to move forward. Any concern we had, no matter how small, was promptly addressed. I can’t say enough good about them. I wouldn’t use any one else for future remodeling needs. I highly recommend them and know they will do a fantastic job for all of their customers!“

“JB Shelving does incredible quality work at a very fair price — and FAST!! They did an impossible task for me with shelves in my crawl space… the unused space is now amazingly useful for storage.“

“The team at Tailored closet was extremely easy to work with. Making the whole process from meeting with Bryant to having the their install team come by and finish my project seamless. I would recommned anyone to the Tailored Closet if you are looking for an upgraded closet space.“

“They were fast and efficient.
They took care off all my concerns.
Did amazing job.
Shawn was very kind to anything I had to say
I appreciate working with well they put my cuboard in“

“I have known Rob for many years. His company has always done excellent work for me. He did all the cabinets for our new home, and they are beautiful.“

“Company was great fast Professional, exceptional work. I would recommend them to anybody.Service: Remodeling“