If you are getting a haircut here, try to be as specific as possible and bring pictures. I had hair down to my lower back and wanted a good chunk cut off, but the girl cut it WAY shorter than I wanted with so many layers. It's hard to put it up to hide it until it grows out more, and I'm absolutely devastated and have been crying all weekend.
I tried explaining what I wanted, but she didn't ask any clarifying questions to make sure we were on the same page. She just kept cutting and cutting without saying anything or double-checking with me. And once your hair is cut, you can't go back, and you can't see what they're doing... read full review
May 2024
As a customer, I have always been pleased with the students and with the instruction since the beginning of their time on Pauson.However, a recent event where they denied use of a purchased gift card and sent me packing, I have been bitter. This was on Friday and I was reassured a call by the owner. It is Wednesday and I have heard nothing. I called the salon again today and I wasn't nice, but I was told that the $10 I paid has been refunded ...j assume they found that the gift card was valid. However, the new balance of my gift card is $22 less than the original balance, but the haircut that I paid for was only 10. Can't get anybody to give me a solid answer.... read full review
April 2024
As a former STUDENT who transferred from mtech, this is the best school in Utah county! If you value KINDNESS and really learning, this school is for you. I can’t say enough good things about American beauty, I love the staff and teachers. Definitely would recommend getting your education here! I was always busy and never stressed about getting clients in my chair.
If you are getting a haircut here, try to be as specific as possible and bring pictures. I had hair down to my lower back and wanted a good chunk cut off, but the girl cut it WAY shorter than I wanted with so many layers. It's hard to put it up to hide it until it grows out more, and I'm absolutely devastated and have been crying all weekend.
I tried explaining what I wanted, but she didn't ask any clarifying questions to make sure we were on the same page. She just kept cutting and cutting without saying anything or double-checking with me. And once your hair is cut, you can't go back, and you can't see what they're doing... read full review
As a customer, I have always been pleased with the students and with the instruction since the beginning of their time on Pauson.However, a recent event where they denied use of a purchased gift card and sent me packing, I have been bitter. This was on Friday and I was reassured a call by the owner. It is Wednesday and I have heard nothing. I called the salon again today and I wasn't nice, but I was told that the $10 I paid has been refunded ...j assume they found that the gift card was valid. However, the new balance of my gift card is $22 less than the original balance, but the haircut that I paid for was only 10. Can't get anybody to give me a solid answer.... read full review
As a former STUDENT who transferred from mtech, this is the best school in Utah county! If you value KINDNESS and really learning, this school is for you. I can’t say enough good things about American beauty, I love the staff and teachers. Definitely would recommend getting your education here! I was always busy and never stressed about getting clients in my chair.