This shabby review is directed at the lab scheduling process and does not reflect on the clinic and staff as a whole. I routinely have RA blood draws and and for the non-VAMC in Salt Lake I've been going to the Orem Clinic for the draw. I've made appointments in the past, however during a recent telephone conversation with a staff member I was advised I could walk in , an appointment is not necessary. Having to drive two hours to o get to the clinic this option would negate being tied to a time schedule. I arrive, check in and was told to have a seat. I've never had to wait the length of time I experienced this day. I left without having... read full review
August 2024
It's disappointing to see anything below a 4 star review for this specific facility. Not only is this place ran efficiently but if it takes a month to get in ( non emergency) they send you out for community care and cover the costs. The lab on site does amazing blood draws, the providers respond quickly over VA my health secure messaging , and I can feel welcome dropping by unannounced to speak to a provider about anything at anytime. I have always heard horror stories from the VA and I'm grateful I simply cannot relate. Thank you VA for helping veterans that need your help.
September 2023
Reception and nurses are super friendly and welcoming, a few different magazines in the waiting area, a few vending machine options, the docs are nice but it's another government funded program that is slowly failing they are payed by the hour not by how much they help don't do anytime of after care check ups but will guarantee a blood test or urine test, have went multiple times for ptsd, back pain, sleep problems they just try to fill whatever quota big pharmacy is pushing for the month it feels like, every time I go it's a new prescription without asking if I'd like a natural alternative, the doctor ive seen speaks broken english with a very heavy... read full review
This shabby review is directed at the lab scheduling process and does not reflect on the clinic and staff as a whole. I routinely have RA blood draws and and for the non-VAMC in Salt Lake I've been going to the Orem Clinic for the draw. I've made appointments in the past, however during a recent telephone conversation with a staff member I was advised I could walk in , an appointment is not necessary. Having to drive two hours to o get to the clinic this option would negate being tied to a time schedule.
I arrive, check in and was told to have a seat.
I've never had to wait the length of time I experienced this day. I left without having... read full review
It's disappointing to see anything below a 4 star review for this specific facility. Not only is this place ran efficiently but if it takes a month to get in ( non emergency) they send you out for community care and cover the costs. The lab on site does amazing blood draws, the providers respond quickly over VA my health secure messaging , and I can feel welcome dropping by unannounced to speak to a provider about anything at anytime. I have always heard horror stories from the VA and I'm grateful I simply cannot relate. Thank you VA for helping veterans that need your help.
Reception and nurses are super friendly and welcoming, a few different magazines in the waiting area, a few vending machine options, the docs are nice but it's another government funded program that is slowly failing they are payed by the hour not by how much they help don't do anytime of after care check ups but will guarantee a blood test or urine test, have went multiple times for ptsd, back pain, sleep problems they just try to fill whatever quota big pharmacy is pushing for the month it feels like, every time I go it's a new prescription without asking if I'd like a natural alternative, the doctor ive seen speaks broken english with a very heavy... read full review