Had one of our animals cremated and they called to let us know he was ready to be picked up. When I arrived they had presented him in an adorable bag with paw print paper and it was ana amazing feeling to know they went above and beyond. It definitely helped with the transition and processing of losing a small family member. Amazing customer service and compassion.
February 2024
Fast efficient, friendly and vast experience prompt me to make the hour drive for each of our pets for all veterinary needs. The forthright and honest approach they provide to veterinary medicine is refreshing and greatly appreciated. I have witnessed true caring and concern with the entire team. Marion, the owner and father in this practice explained that they actually prefer to have owners present during procedures, to properly involve the owner in understanding through the procedure while maintaining the highest degree of comfort for your pet. In addition, I have never been to a veterinary hospital before and seen the veterinary doctor personally carry a pet to... read full review
October 2023
I love this vet, I will continue to drive the extra time and mileage to come here for our pets. I have at least 3 other veterinary hospitals within 5 minutes of me, but unless it's a dire emergency (heaven forbid) I will continue to drive 20 to 30 to come here instead. I can't express my gratitude and appreciation to them for the ways they have helped me out with our puppies, except for continuing to be a loyal customer. Thank you River Valley for your service and excellence!
Had one of our animals cremated and they called to let us know he was ready to be picked up. When I arrived they had presented him in an adorable bag with paw print paper and it was ana amazing feeling to know they went above and beyond. It definitely helped with the transition and processing of losing a small family member. Amazing customer service and compassion.
Fast efficient, friendly and vast experience prompt me to make the hour drive for each of our pets for all veterinary needs. The forthright and honest approach they provide to veterinary medicine is refreshing and greatly appreciated. I have witnessed true caring and concern with the entire team. Marion, the owner and father in this practice explained that they actually prefer to have owners present during procedures, to properly involve the owner in understanding through the procedure while maintaining the highest degree of comfort for your pet. In addition, I have never been to a veterinary hospital before and seen the veterinary doctor personally carry a pet to... read full review
I love this vet, I will continue to drive the extra time and mileage to come here for our pets. I have at least 3 other veterinary hospitals within 5 minutes of me, but unless it's a dire emergency (heaven forbid) I will continue to drive 20 to 30 to come here instead. I can't express my gratitude and appreciation to them for the ways they have helped me out with our puppies, except for continuing to be a loyal customer. Thank you River Valley for your service and excellence!