the Spa at Zermatt
$$ • Resorts , spa , Skin CareClosed
784 Resort Dr, Midway, UT84049
(435) 709-9596
Reviews for the Spa at Zermatt
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The spa workers were great, but the management was awful. We made appointments, in advance, but when we showed up they said they had double booked and were going to cancel our appointments, after we had already given credit card information. This mistake by itself would have been understandable, but then, after rescheduling the service, they double charged us! Which was a lot, given their absurd prices. I've been trying to contact them for two days to correct this, and have gotten nothing. They also requested that we show up 15 minutes early to get changed and ready, but they still started our massages 15 minutes late. So it was 45 minutes rather than 60. Kind of... read full review
The heated pool is an interesting experience with the cold outside stream.
Some major issues everyone should know about:
-NO INTERNET, 0 WiFi as the network and code HAVE NEVER WORKED for us in half a dozen visits over the years.
-You only get minimum tv, with 20 basic cable channels.
-There is a Starbucks they call a bakery, but DON’T get the $9 bagel with an overcook dry egg on it or the corn oil fried donuts, inedible.
-There is no store or supply area besides a severely overpriced snow equipment shop if you want a $1000 pair of snow pants.
-MOST amenities are out of season MOST of the time.
-The location... read full review
Spa- Facial Facial.. OMG Alexia was soo amazing. I felt so relaxed and the environment was serene. Alexia is very good at what she does. Sure you can get a facial anywhere but getting an esthetician that understands that her energy that she gives, transfers to you through Healing hands, that, is what puts her above everyone else. You can really feel this energy. Its not just a facial its healing. Healing is transformed through her hands and I really appreciate that she knows tgis and exudes this as well. Zermatt is lucky to have her. Thank you for a very relaxing experience. Please keep up the good work and May God continue to bless you in this work. Know that you are... read full review