First few visits were fine. I felt like the doctor really listened to me and cared about me. But then they stopped answering the phones. Tried multiple different times, multiple different days. When someone did pick up they weren’t able to answer my question about referrals. I’ve waited 2 months for a referral and have heard nothing. Finally called a totally different office who was able to get me in next day, and then right after my appointment I got my referral and was able to make my specialty appointment. They just need to answer their phone! Can’t make an appointment, ask questions, etc without a phone!!
May 2023
I really like the doctor I see, but trying to get an appointment is painful. The phone is never answered and it is very unorganized. Unfortunately if you can't communicate with the doctor because the staff is in the way making it impossible you have to find somewhere else to go.
May 2023
I am so grateful to the doctors, the medical assistants, the receptionists all of them do an awesome job to make sure that your medical needs can happen. I had never really dedicated to one physician until, Dr. Troesoyer made me feel like a patient and not another scheduling. Highly recommend checking it out.
First few visits were fine. I felt like the doctor really listened to me and cared about me. But then they stopped answering the phones. Tried multiple different times, multiple different days. When someone did pick up they weren’t able to answer my question about referrals. I’ve waited 2 months for a referral and have heard nothing. Finally called a totally different office who was able to get me in next day, and then right after my appointment I got my referral and was able to make my specialty appointment. They just need to answer their phone! Can’t make an appointment, ask questions, etc without a phone!!
I really like the doctor I see, but trying to get an appointment is painful. The phone is never answered and it is very unorganized. Unfortunately if you can't communicate with the doctor because the staff is in the way making it impossible you have to find somewhere else to go.
I am so grateful to the doctors, the medical assistants, the receptionists all of them do an awesome job to make sure that your medical needs can happen. I had never really dedicated to one physician until, Dr. Troesoyer made me feel like a patient and not another scheduling. Highly recommend checking it out.