Digicert saves the day! I was in desperate need of an SSL certificate for our ecommerce store. Our web host dropped the ball and our store was unsecured and down, for four days. In an act of desperation and literally tears, I called Digi cert. I first spoke with someone in sales names Emily, she was as sweet as could be and said they would help me expedite the process under my circumstances. She walked me through the entire 1st half of the process and was as kind and patient and helpful as they come. Getting my website host to cooperate with a 3rd party SSL provider was a debacle in an of itself. I needed to take advantage of Digicerts tech support. When I called they... read full review
May 2022
Easy verification of domain control upon ID and ip address verification.(Slight hiccup with account email change but no big deal).A bit on the pricey side but wildcard certificates are very well authenticated.
December 2018
I just experienced unbelievable customer service from DigiCert, and I wasn't even a customer! I had a horrendous experience buying and installing a SSL certificate from the company I got my domain from. My website went down and they reneged on their promise to fix it even after paying extra for the service. I called DigiCert out of the blue and I spoke with Ben (I believe). Despite the fact that I got the certificate from another company he began fixing the problem and ensuring that I was back up and running and he went the extra mile to fix potential other problems. He was absolutely tremendous! Wow, what customer service! He saved the day for me. He said that's... read full review
Digicert saves the day! I was in desperate need of an SSL certificate for our ecommerce store. Our web host dropped the ball and our store was unsecured and down, for four days. In an act of desperation and literally tears, I called Digi cert. I first spoke with someone in sales names Emily, she was as sweet as could be and said they would help me expedite the process under my circumstances. She walked me through the entire 1st half of the process and was as kind and patient and helpful as they come. Getting my website host to cooperate with a 3rd party SSL provider was a debacle in an of itself. I needed to take advantage of Digicerts tech support. When I called they... read full review
Easy verification of domain control upon ID and ip address verification.(Slight hiccup with account email change but no big deal).A bit on the pricey side but wildcard certificates are very well authenticated.
I just experienced unbelievable customer service from DigiCert, and I wasn't even a customer! I had a horrendous experience buying and installing a SSL certificate from the company I got my domain from. My website went down and they reneged on their promise to fix it even after paying extra for the service. I called DigiCert out of the blue and I spoke with Ben (I believe). Despite the fact that I got the certificate from another company he began fixing the problem and ensuring that I was back up and running and he went the extra mile to fix potential other problems. He was absolutely tremendous! Wow, what customer service! He saved the day for me. He said that's... read full review