We had a water heater start leaking with a compromised tank. Desert Water answered our call on a Saturday, proactively checked the warranty on the unit, worked with me to get the tank drained while they brought the new unit, and the new unit was covered under warranty. From the first call to a new water heater installed was less than 3 hours. They even retaped some of the exhaust vents that had come loose. Left everything clean and tidy. Great service, great communication, and very professional. Will be our go-to in the future.
December 2023
Erik was (and is) terrific. He is knowledgeable and makes sure his clients understand as much as they want to about their plumbing and his recommendations. He is fast but efficient and clean. He tends to improve on previous plumbers’ clumsy work while installing new components. We will be using him again as we continue to upgrade and repair our existing equipment.
November 2023
Best Plumbing company around the Ivins area. They got our water heater fixed & going very quickly. Fast, friendly & professional, we will definitely keep using them for all our plumbing needs.
We had a water heater start leaking with a compromised tank. Desert Water answered our call on a Saturday, proactively checked the warranty on the unit, worked with me to get the tank drained while they brought the new unit, and the new unit was covered under warranty. From the first call to a new water heater installed was less than 3 hours. They even retaped some of the exhaust vents that had come loose. Left everything clean and tidy. Great service, great communication, and very professional. Will be our go-to in the future.
Erik was (and is) terrific. He is knowledgeable and makes sure his clients understand as much as they want to about their plumbing and his recommendations. He is fast but efficient and clean. He tends to improve on previous plumbers’ clumsy work while installing new components. We will be using him again as we continue to upgrade and repair our existing equipment.
Best Plumbing company around the Ivins area. They got our water heater fixed & going very quickly. Fast, friendly & professional, we will definitely keep using them for all our plumbing needs.