Reviews for Regence BlueCross BlueShield of Utah

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Aug 2024
Very very misleading insurance company. Wish I had taken one minute to Google them and see they were rated one star before I signed up. The plan I signed up for was called “PPO $1,850 Individual / $3,700 Family.” We only planned on one member using insurance this year and were expecting to only have to meet that $1850 deductible. However, I guess because there are more than one of us that individual number doesn’t apply. An individual has to meet the $3700 still. Never would have signed up for that plan had they been honest and clear about what I was getting with the plan. I thought I’d read the fine print thoroughly so I’m sure it’s my fault for missing something,...read full review
Aug 2024
My wife and I had a terrible experience with this company. My wife had to switch doctors for her OBGYN since he retired. We went onto the Regence Blue Cross' website online and found a doctor in network. We checked which hospitals were in network and were happy to see that the doctor we found was also in network with his hospital only to find out later that that was not the case. My wife successfully delivered our baby and more than one year later we got our first bill and was much much higher than we have ever had it before with any of our other three kids.

We were told that the doctor we went to was in network but the hospital that we went to was not in network,...read full review
Aug 2024
My wife had surgery in January. The bill was submitted from the doctor and hospital. Even though the surgery was pre- approved, I was told by the insurance company that it was "automatically" rejected because it was a high dollar amount. Fourth time we are answering questions and wasting our time while the insurance delays paying their bills!!! So frustrating!!!

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From Regence BlueCross BlueShield of Utah

Regence BlueCross BlueShield of Utah was this state’s first health plan. We provide coverage and resources that improve the health and well-being of the individuals, employers and communities we serve. Since 1944, Utah families have counted on us for solutions that deliver a better health care experience. While innovation drives us forward, we remain rooted in our nonprofit values and our mission to improve the health of Utah communities. Health care is personal, so we take a personalized approach to making it easier for everyone to get the care they need. From investing in new technologies that ease access and increase cost transparency to engaging in innovative partnerships, we’re here to guide Utahns through their health care journey.