Every time I come in to buy food for my chinchilla, her brand Oxbow is out of stock. This has happened the last three times I’ve gone in. The small animal chew toy selection is incredibly small, and also a majority of the chews are unsafe and a great risk of compaction for most small animals, especially chinchillas. The manager who signed me up for the premium membership was very nice but unfortunately I will be cancelling that since I always have to drive across town to petsmart to get what I need.
March 2024
The return policy on dog food is my primary reason. I tried a new kibble (my 5-year old shih tzu HATES ... I'm saying HATES ... kibble). For the first time in his life, the kibble passed the "sniff test" and he ate the few bits I gave him. I think this is going to be a WINNER!
March 2024
The fish tanks look horrible. Sick and dead fish, dirty glass. Snails in every tank. NO ONE WANTS SNAILS. And once you get them you can't get rid of them. Fun the tanks ir stop selling fish. Also my son wanted to buy his daughter a gold fish and the cashier wouldn't sell it to him because he Saud they get big and the tank they had wasn't big enough. He said his boss would fire him if he sold us that fish. First off I've been doing aquariums for 50 years. I know what I'm doing. I have and my son has several ranksNot just the small one he was buying. Tell the teller to just sell the customer what they want. Stop telling me what I cant buy. I've... read full review
Every time I come in to buy food for my chinchilla, her brand Oxbow is out of stock. This has happened the last three times I’ve gone in. The small animal chew toy selection is incredibly small, and also a majority of the chews are unsafe and a great risk of compaction for most small animals, especially chinchillas. The manager who signed me up for the premium membership was very nice but unfortunately I will be cancelling that since I always have to drive across town to petsmart to get what I need.
The return policy on dog food is my primary reason. I tried a new kibble (my 5-year old shih tzu HATES ... I'm saying HATES ... kibble). For the first time in his life, the kibble passed the "sniff test" and he ate the few bits I gave him. I think this is going to be a WINNER!
The fish tanks look horrible. Sick and dead fish, dirty glass. Snails in every tank. NO ONE WANTS SNAILS. And once you get them you can't get rid of them. Fun the tanks ir stop selling fish. Also my son wanted to buy his daughter a gold fish and the cashier wouldn't sell it to him because he Saud they get big and the tank they had wasn't big enough. He said his boss would fire him if he sold us that fish. First off I've been doing aquariums for 50 years. I know what I'm doing. I have and my son has several ranksNot just the small one he was buying. Tell the teller to just sell the customer what they want. Stop telling me what I cant buy. I've... read full review