“Both times I have taken my Cat in for help, the staff has been wonderful and efficient! They even worked with me on pricing because I’m a senior citizen on Social Security. They have seen Us for a visit on the same day I called in. I highly recommend them!“
“They are all so sweet and understanding. We drive over a hour just because there’s nobody better to trust with my fur babies“
“Amazing experience, extremely courteous, professional, amazing people! Our boy was all tail wags! Best experience by far! Highly recommend!“
“Best vets all around! They took excellent care of our dogs for many many years! The heart and compassion they show is outstanding’ from the front desk who are always helpful, sympathetic and understanding to the vets knowledge and skills in handling of our sweet furry babies. When we needed them the most they were there and ready ! So much appreciated ?“
“They have been great so far with my pup. We have used them a few times now and will continue to use them.“
“Boarded my dogs there once and they loved it . They took super great care of them ❤️“
“I can't thank Bethany enough she's so caring and knowledgeable! She got me all set up with my new mouse, Wiley. She taught me about a healthy brand for rodent food and toys called oxbow and he loves it. I gave him a blackberry and he's so curious about it but hasn't bitten into it yet. Can't wait to give him his best life, and thanks again to Bethany!“
“I can’t say enough good things about everyone at the Groom Room and how fantastic they were to my 3 year old Maltese who has always been very anxious when being groomed! He would be very shaky after groomings but when I picked him up from Groom Room he was super calm and went to sleep in my lap. And he looks so precious. I highly recommend the Groom Room!!!“
“Teresa and her staff are awesome!! Never been disappointed. Being an amputee, they take care of me by coming out to car to take our dogs. Very caring business.“
“Premier Veterinary Hospital in Tyler,Tx are great. Lisa and Sierra were such great help for our Archie!“
“We’ve used Bark Avenue for 7 years with three different dogs and a cat. Their rates are fair and they treat our animals wonderfully. One dog is super chill and loves playtime with other dogs. Other dog is not so friendly, but loved walking around outdoors for exercise. The other dog was small with lots of pills/health problems and grooming needs but they accommodated for him every time and he had a great stay. I like that they can put the dogs together so they don’t get lonely. I’ve never worried about any of my animals in their care. Grooming services have been great for all three dogs. They always come home tired and happy. Only complaint is that they do such a good job, you might need to book out in advance for at least grooming but they have been able to accommodate us on boarding on non-holiday weekends in a pinch. No complaints on the customer service and the facility is always clean“
“Loved it most places won't take our dog because he is a pitbull great Dane mix they were careful with him nice treated my dog tank like it was there very own not very expensive either but him the full body wash and doggy deodorant smelled good for weeks taking my dog they're all the time now“
“A stray cat adopted us over the last few weeks and after we were able to confine him when a clinic was open, we went to Rose City. They were able to take us in right away, provide the services we needed and let us take him home the next day as we arranged. The whole process was smooth and well explained. The techs we dealt with were friendly, patient, and informative.
Their services and prices were explained beforehand and I feel they were very reasonable.
Lastly, I greatly appreciate their days/hours. They obviously consider working families in their scheduling.“
“I have been trusting them for many years. I think a total of 7 cats and a dog. They are great with new baby pets and seniors. Very compassionate during bad cancer diagnosis and end of life care. They have got us through pet emergencies and injuries. Even caught things early and prevented tough situations from becoming real emergencies. Like bad reaction to rabies shots ( we adopted and the vaccines were from a different vet) , surgeries, infections, kidney cancer, fatty lymphomas, bronchitis, eye and tummy problems, a rare aerobic bacterial infection, torn acl, back injuries, arthritis, and a cat eating cellophane. We also use them for boarding. It is reassuring that they are in the care of people we trust. Ones that have their medical records and know what they need. Everyone there has always been kind to us. The front desk, nurses and Doctors are caring. They call and check on our pets when they are being treated at home to see how things are going. Following up even on weekends when they are closed.“